FAQs

Who are you?

We are Psychotherapy.net and we have been leaders in the field of video training for couselors, psychotherapists and mental health professionals for more than 20 years. Our new online course platform, Psychotherapy.net Academy, leverages our experience to offer the best online courses for mental health professionals. An easy step-by-step format allows you to study at your own pace in manageable chunks of time. Plus, we include CEs with the course.

Psychotherapy.net was founded by psychologist Victor Yalom, and he continues to run day to day operations along with his wife, Marie-Helene Yalom.

What distinguishes your courses from other courses?

Our primary objective is to help you learn skills that you can apply effectively and immediately in your own practice. We break down the various techniques and strategies and take you step by step through their specifics, enabling you to practice them in your own time. Our courses are not dry lectures that you will soon forget, but use clinical demonstrations with explanations and commentary that let you see how the techniques are used in a real environment. We also provide you with a variety or practice exercises to strengthen your understanding of the skills.

What is the currency on your website?

We are a US-based company, located in Pennsylvania, and our prices are in US dollars (USD).

How long can I access the course material?

You can access your course for twenty-four (24) months; during that time you may also take your CE test and download your CE certificate. Your CE certificate will be available to you as long as you have an account, regardless if your course access has expired.

Can I share my login with a colleague

No. When you purchase the course, you purchase access for one person only. You are provided with a personal account, which gives you access to your own CE tests and provides you with CE Certificates under your name. You can also keep track of your progress on the course. We reserve the right to revoke access without refund if we suspect that you have shared your login information with someone else.

What payment methods do you accept?

We prefer you pay by credit card, but if it is not possible for your organization, we accept PO for orders above $500. Please contact us at [email protected] if you need to use a Purchase Order.

What is your refund policy?

We do not accept returns. We are confident that our courses are of the highest quality and that you will be more than satisfied. If you are not satisfied with your course, please contact Customer Service at [email protected] and we will do our best to find a solution.

What boards are your CEs approved for?

Psychologists: American Psychological Association (APA). See the APA Survey for state-specific requirements for Continuing Education for Psychologists.
Certified Counselors (NBCC): Psychotherapy.net has been approved by NBCC as an Approved Continuing Education Provider, ACEP No 6239. Programs that do not qualify for NBCC credit are clearly identified. Psychotherapy.net is solely responsible for all aspects of the programs.
Social Workers: Psychotherapy.net, provider #1119, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) through the Approved Continuing Education (ACE) prgram. Psychotherapy.net maintains responsibility for the program. ASWB Approval period: 10/5/2018 -10/5/2021. Social workers should contact their regulatory board to determine test approval.
New York Social Workers: Psychotherapy.net, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0423.
New York Mental Health Counselors: Psychotherapy.net LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0145
Addiction Counselors: Psychotherapy.net is approved to offer Continuing Education credits by the Association for Addiction Professionals (NAADAC). Provider # 90664.
California LCSWs and MFTs: California Board of Behavioral Sciences is no longer overseeing CE; This is now certified by APA, NBCC (ACEP) and ASWB (see above).
Canadian Counsellors: Psychotherapy.net is approved by the Canadian Counselling Association to provide continuing education credit for video courses only.

How do I get added to your mailing list?

You can sign you for our newsletter here. We are respectful of your mailbox and keep our emails to a minimum. Our monthly newsletter includes articles and interviews for mental health professionals, announcements of new videos, and promotions for our readers.

For any other questions, please email us at [email protected] or search our Knowledge Base.

General Disclosure

This Disclosure Statement has been designed to meet accreditation standards; Psychotherapy.net does its best to mitigate potential conflicts of interest and eliminate bias in all areas of content. Experts are compensated for their contributions to our training videos; while some of them have published works, the purchase of additional materials are not required for any Psychotherapy.net training.

Psychotherapy.net offers trainings for cost but has no financial or other relationships to disclose.

Therapist Disclosure

Our contributing therapists are compensated for their contributions to our courses. None of their books or additional offerings are ever required for our courses. Should such materials be referenced, it is only as additional resources.

Psychotherapy.net defines ineligible companies as those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. There is no minimum financial threshold; individuals must disclose all financial relationships, regardless of the amount, with ineligible companies. We ask that all contributors disclose any and all financial relationships they have with any ineligible companies whether the individual views them as relevant to the education or not.

Additionally, there is no commercial support for our activities. None of the planners or any employee at Psychotherapy.net who has worked on this educational activity has relevant financial relationship(s) to disclose with ineligible companies.